Privacy Policy

Ways2Raise ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website at ways2raise.co.uk and our associated services, including the Fundraising Dashboard.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read it carefully.

1. Who We Are

Ways2Raise is a trading name of Ways2Raise Ltd, registered in England and Wales. Our registered address is available on request. Our data controller contact is: contact@ways2raise.co.uk.

2. What Data We Collect

2.1 Data you provide to us

• Name (first name only for users under 18)
• Email address (parent or guardian email for users under 18)
• Trip details (destination, trip type, fundraising target, deadline)
• Fundraising progress data (amounts raised, activities logged)
• Payment information (processed securely by Stripe — we do not store card details)
• Communications you send to us via our contact form or email

2.2 Automatic data collection

Ways2Raise does not currently use analytics software, tracking pixels, or any third-party monitoring tools. We do not collect or store IP addresses, browser types, pages visited, or any other automatic usage data. We are proud to run a tracking-free website. If we introduce analytics tools in the future, we will update this policy and seek your consent where required before any such tools are activated.

3. Special Provisions for Users Under 18

Ways2Raise is designed for use by teenagers, many of whom will be under 18. We take the protection of children's data extremely seriously.

• We do not collect surnames from users under 18
• We do not collect sensitive personal data from users under 18
• All accounts for users under 18 are registered using a parent or guardian's email address
• Parents and guardians have full view access to their child's account data
• We comply with the UK Children's Code (Age Appropriate Design Code)

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage your Ways2Raise account
• To process your membership payment (where applicable)
• To send you service-related communications (account confirmation, password reset)
• To send you our newsletter (where you have opted in)
• To improve our website and services
• To comply with our legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary to provide the service you have signed up for
• Legitimate interests: Improving our services and communicating with users
• Consent: Newsletter communications and non-essential cookies
• Legal obligation: Compliance with UK law

6. Data Sharing

We do not sell your personal data. We share your data only with:

• Stripe — for payment processing (their privacy policy applies)
• Supabase — our database provider (data stored in the EU/UK)
• Resend — our email delivery provider, used for service emails such as account confirmation and password reset (their privacy policy applies)
• Law enforcement or regulatory authorities where required by law

7. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or financial reasons (typically 7 years for financial records).

8. Your Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at contact@ways2raise.co.uk. We will respond within 30 days.

9. Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for full details.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. The date at the top of this policy indicates when it was last updated.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@ways2raise.co.uk.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.